Copy of FAQ's

• Browse and add products to your cart.
• Review your order details and proceed to checkout.
• Choose your preferred payment method and shipping option.
• Complete your payment to confirm your order.

• We accept secure payments via PayPal and Credit Card for B2C transactions.
• Bank transfers are available for B2B orders upon approval. Please contact us for details.

• We offer standard and express shipping options.
  • Standard: Delivered within 2 days to 6 days business days (specify timeframe).
  • Express: Delivery within 24 hours (if no tranport issue) if your order is placed before 11:30 AM and your cart total reaches €100 or more (mention weight limitations if any). Free shipping applies to express orders reaching €100 or more.
• Some restrictions may apply. See full details at checkout.

• Yes, if you place your order before 11:30 AM, we'll dispatch it on the same day for free if your cart reaches €100. Chronopost typically delivers within 24 hours across France. However, there may be instances where delays occur, in which case we kindly ask for your patience until the following day. We apologize for any inconvenience, but such circumstances are beyond our control.

Please check the Pro Zone page for information on setting up a B2B account and how to enjoy exclusive benefits.

All products are shipped directly from our warehouse located in France, ensuring fast and reliable delivery.

Yes, we maintain a healthy inventory level to fulfill orders promptly. In the rare case an item is out of stock, we will notify you immediately and offer alternative options.

For further assistance, please refer to our warranty & returns policy, or contact customer support.